Free help

Everyday tech

Tech goes beyond social media

Your phone can help you learn, save documents and organise everyday tasks as well as chat.

Applies to: Everyday technology and online accounts

Try these steps

  1. Try this

    Create a folder for one useful document and practise finding it again.

Check it worked

Check the relevant setting or result yourself. Account options vary by provider.

When to stop and ask for help

If you are unsure, stop and ask a tech expert. Never share passwords or verification codes.

Rather not do it yourself?

Tell us what you’ve tried. We’ll reply with the scope, price and timing before any work starts.

Menus and settings change over time. If what you see looks different, the tool’s own help pages have the latest steps. Last updated .