Everyday tech
What is smishing?
Smishing is phishing by text message. A fake delivery text may ask you to pay a small fee.
Applies to: Everyday technology and online accounts
Try these steps
Try this
Check the delivery company’s official app or website instead of following the text link.
Check it worked
Check the relevant setting or result yourself. Account options vary by provider.
When to stop and ask for help
If you are unsure, stop and ask a tech expert. Never share passwords or verification codes.
Rather not do it yourself?
Tell us what you’ve tried. We’ll reply with the scope, price and timing before any work starts.
Menus and settings change over time. If what you see looks different, the tool’s own help pages have the latest steps. Last updated .