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Everyday tech

Make space for recovery

Some accounts give you backup codes when you enable two step verification.

Applies to: Everyday technology and online accounts

Try these steps

  1. Try this

    Keep those codes somewhere secure that you can access if your phone is lost.

Check it worked

Check the relevant setting or result yourself. Account options vary by provider.

When to stop and ask for help

If you are unsure, stop and ask a tech expert. Never share passwords or verification codes.

Rather not do it yourself?

Tell us what you’ve tried. We’ll reply with the scope, price and timing before any work starts.

Menus and settings change over time. If what you see looks different, the tool’s own help pages have the latest steps. Last updated .